The information we collect
When you make a booking via the İstanbul-tour.com web site, we need to collect information about you to process the transaction and fulfil your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, fax) and your credit card details. When you submit a request via our email support forms, we also collect your name and email so that we may respond to your request or query as quickly as possible.
How we use the information
When you become a member of İstanbul-tour.com or submit a booking request, we use the collected information in several ways:
- Personal identification and verification
- To complete your hotel reservation
- To allow us to contact you for customer service, if required
- To make improvements to the İstanbul-tour.com web site
Credit Card information
Your credit card information is sent to us through a secure server. We use the latest, most secure technology available, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by COMODO. Our server and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details.